Frequently Asked Questions
Everything you need to know about finding, choosing, collecting and caring for your Perth Christmas tree.
Buying a Christmas Tree
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For our public selling locations, trees are available to browse and purchase in person. We don't offer pre-booking or advance payment for residential trees, so you'll need to visit one of our markets to choose your favourite and take it home on the day.
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Absolutely! That's half the fun. Visit one of our selling locations to browse the available trees and find the one that's just right for your home.
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Our markets operate on selected dates in the lead-up to Christmas. We recommend checking our Where to Find Your Tree page for opening dates and hours. If you have your heart set on a particular size, visiting earlier in the season gives you the best chance of finding your favourite.
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We prefer cash where possible, but card payments are also available at our selling locations.
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Yes, tree stands are available to purchase at our selling locations. Availability may vary between locations.
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No, we don't offer residential delivery. All residential trees must be purchased and collected in person from one of our seasonal selling locations. You'll need to arrange your own transport to take your tree home.
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Please make sure you have suitable transport before visiting. Depending on the size of your tree, you'll need a vehicle with enough room, a suitable trailer or a ute. Remember to allow for the full length and width of the tree when checking your vehicle's capacity.
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our tree must be properly secured before leaving the selling location. We recommend bringing:
Suitable, strong straps to securely tie down your tree.
A tarp or protective covering to help protect both your tree and your vehicle from scratches, sap and loose needles.
A suitable vehicle, trailer or ute with enough space to transport your tree safely.
Make sure the tree is securely fastened and cannot shift, obstruct your vision or create a hazard while driving. Check that it doesn't extend beyond your vehicle in a way that breaches road transport requirements.
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Our staff can help you select your tree, but unfortunately cannot assist with attaching or securing trees to vehicles, trailers or roof racks.
Customers are responsible for ensuring their tree is safely and securely loaded before leaving the selling location. Once purchased, responsibility for the tree and its safe transport rests with the customer.
Please arrive prepared with the appropriate vehicle, equipment and assistance needed to secure your tree safely.
Collection and Transport
Finding Us
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We have seasonal selling locations across Perth and the South West. Visit our Where to Find Your Tree page for locations, opening hours and directions.
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Yes! We have selling locations in Bunbury and Vasse, making it easier for South West locals and holidaymakers to find a real Christmas tree closer to home.
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You're welcome to contact us with any questions, but individual tree availability changes as trees are sold. We recommend visiting your nearest market to see what's available on the day.
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Once the festive season is over, we offer a Christmas tree collection service for $55 within our designated collection area.
If you're outside our collection area or unavailable on the collection dates, you may be able to dispose of your tree through your household FOGO bin. Cut the tree into smaller pieces that fit inside the bin and check your local council's guidelines first.
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Visit our Christmas Tree Collection page to check whether your address is within our collection area and book your collection online.
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Yes. Please remove all decorations, lights, tinsel and the tree stand before your tree is collected.
After Christmas
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We can't officially speak for Santa, but we've heard he's rather partial to a beautifully decorated real Christmas tree. We'd recommend leaving out a few biscuits and a cold glass of whiskey just to be safe.
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Every real Christmas tree is unique, with its own shape, character and charm. Photos are a guide, but the best way to find your favourite is to come along and choose your tree in person.
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We believe this is a matter of personal judgement. However, once the trees arrive at our markets, we're certainly not going to stop you.